Privacy Policy

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We are committed to safeguarding the privacy of our Website visitors and members. Our Privacy Policy sets out how we will treat your personal information.

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1. What information do we collect?

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We may receive, collect and store any information you enter on our website or provide us in any other way.

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Information about your visits to and use of this website. We may use software tools to measure and collect session information.

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Information that you provide to us through registering for a product or subscribing to our services and/or email notifications.

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Information about any transactions carried out between you and us or in relation to this website, including information relating to any purchases you make of our goods or services.

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2. How we collect information?

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When you conduct a transaction on our website as part of the process we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated only.

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3. Why do we collect such personal information

 

We collect such non-personal and personal information for the following purposes.

 

To provide and operate services.

 

To provide our users with ongoing customer assistance and technical support.

 

To be able to contact our visitors and users with general or personalized service related notices and promotional messages.

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To create email campaigns for our users to be kept updated with our services and advice.

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To comply with any applicable laws and regulations.

 

4. How do we store, use, share and disclose your personal information.

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We will use your personal information to provide you with the services, products or information that you have requested, for health and safety and administration purposes, to improve your website experience, and marketing. We may need to share your information with our service providers, associated organisations and agents for these purposes. We may use your information to:

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• Bill you for using our services as part of your membership. PayPal is our chosen payment method. 

• Confirm your booking, attendance to exercise classes or lessons.

• Keep you informed about services.

• To allow you access to our members area.

• Respond to any questions or concerns you might have about our services.

• Collect information to operate our classes and services in a safe and secure way.

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Our company is hosted on the wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general wix.com applications. They store your data on secure servers behind a firewall.

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All direct payment gateways offered by wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security standards council, which is a joint effort of brands like visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We will store your information for as long as you are a member of Jamie Leonard Personal Training, or following cancellation of your membership and to meet our legal requirements including health and safety, financial audit, anti-fraud and money laundering regulations. We will store your information for no more than 6 years from your last activity. We may contact you about our services during this 6 years if you haven't opted out of receiving marketing communications from us. 

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5. How do we communicate with site visitors?

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We may contact you to notify you to collect fees, money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, marketing campaigns and promotions through email.

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6. Cookies

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Cookies are implemented in every site built by Wix.

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7. How can you withdraw your consent?

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If you don't want us to process your data anymore please contact us at info@jlfit.co.uk or unsubscribe to our mailing list.

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8. Privacy policy updates  

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.​​​​​

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9. Keeping your personal information secure

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We will ensure appropriate measures are taken to ensure that information we collect and maintain is kept secure. We ensure the organisations that provide us with services related to your membership and bookings have appropriate security measures and only process your information in the way we have authorised them to. These organisations will not be entitled to use your personal information for their own purposes.